Main image

GM/ DEX-COOL SETTLEMENT DOCUMENTS:

FOR MORE INFORMATION ABOUT THE GM DEX-COOL SETTLEMENT:

Please continue checking back on this webpage periodically for further settlement documents and updates as they become available.

 

 

Frequently Asked Questions & Responses about the Dex-Cool Class Action Lawsuit:

1. What cash reimbursements are available?

2. How do I make a claim?

3. Do I have to be the original owner in order to file a claim?

4. Am I still eligible to file a claim if I no longer own my vehicle?

5. I have had a Dex-Cool related problem but I have not had it repaired yet.Can I still participate in this settlement?

1. What cash reimbursements are available?

Under the proposed Settlement, GM will send cash reimbursements to class members who paid for Covered Repairs performed within seven years or 150,000 miles (whichever is earlier) after the original owner or lessee took delivery of the vehicle, and who submit timely and valid claims.

The amount of reimbursement for which you may be eligible depends on (i) when the Covered Repair was performed and (ii) the amount you actually paid, as described below:

(a.) For a Covered Repair made within five years after initial vehicle delivery:
You may be eligible to be reimbursed the documented amount you paid out-of-pocket up to $400, if you were not previously fully reimbursed.

However, if you can document that the Covered Repair required you to pay over $1,500 to address an internal coolant leak, your reimbursement level may be different. If so, you can elect to request reimbursement of 40% of the amount you paid out-of-pocket up to $800, if you were not previously fully reimbursed.

(An internal coolant leak means that coolant leaked from one vehicle component into another component. Whereas an external coolant leak means that coolant leaked from inside a vehicle component to the exterior of the vehicle.)

(b.) For a Covered Repair made in the sixth year after initial vehicle delivery:
You may be eligible to be reimbursed the documented amount you paid out-of-pocket up to $100, if you were not previously fully reimbursed.

(c.) For a Covered Repair made in the seventh year after initial vehicle delivery:
You may be eligible to be reimbursed the documented amount you paid out-of-pocket up to $50, if you were not previously fully reimbursed.

If you paid for more than one Covered Repair (whether on the same vehicle or on different vehicles included in the proposed Settlement), you may make a separate reimbursement claim for each one.

Return to FAQs

2. How do I make a claim?

To make a claim for a reimbursement under the proposed Settlement, you must submit the following documents, either online or by mail. If you do not submit each of the following documents, and fully complete the claim statement, your claim may be denied.

(a.) Completed Claim Statement. A Claim Statement form is available at www.DexCoolSettlement.com.

(b.) Proof of repair payment. You must provide documentation showing that you paid out-of-pocket for a Covered Repair, for which you were not fully reimbursed. Please read the instructions on the Claim Statement form for more details.

(c.) Proof of ownership or lease. You must provide documentation showing that you owned or leased the vehicle at the time of the Covered Repair. Please read the instructions on the Claim Statement form for more details.

(d.) If you wish to submit your claim by mail, you must mail the above documents, postmarked no later than October 27, 2008, to the Claims Administrator at the address listed on the Claim Statement form.

(e.) If you wish to submit your claim online, please go to www.DexCoolSettlement.com, fill out the online Claim Statement form, and attach scanned versions of your required documentation before clicking the button to submit your claim. Online claims must be submitted no later than midnight on October 27, 2008.

(f.) If you wish to make reimbursement claims for two or more Covered Repairs, you must submit a separate set of documents (Claim Statement, proof of repair payment, and proof of ownership or lease) for each claim. You may not combine claims for more than one Covered Repair in a single Claim Statement.

(g.) The Claims Administrator has the right to request additional documentation before the Claim is approved and paid. Your claim may be denied if the Claims Administrator determines that it is invalid.

Return to FAQs

3. Do I have to be the original owner in order to file a claim?

You do not need to be the original owner in order to participate in this settlement.

Return to FAQs

4. Am I still eligible to file a claim if I no longer own my vehicle?

You may be eligible to participate in this settlement even if you no longer own your vehicle. Anyone who has owned or leased any of the Covered Vehicles and paid out of pocket for one of the Covered Repairs is eligible to file a claim.

Return to FAQs

5. I have had a Dex-Cool related problem but I have not had it repaired yet. Can I still participate in this settlement?

If your repair is done within the earlier of 7 years or 150,000 miles of your vehicle delivery date, and prior to May 30, 2008, you may be included in this settlement.

Return to FAQs

In assocation with